Wichita Computer Repair – Saving Money on IT Services

Posted on September 23, 2013 by Kevin Peterson Comments Off on Wichita Computer Repair – Saving Money on IT Services

For information about our Derby Computer Repair and Virus Repair Services, visit the homepage at Proper Technology Solutions.

So You Want to Cut Back on IT Spending?

Here’s some tips and tricks to get the most out of your IT dollars.  Here’s our top 3!

  1. Reboot it – Always reboot your computer before calling IT support.  It’s one of the first things we’ll ask you!  This can sometimes take 5-6 minutes depending on your machines.
  2. Unplug it – If you are having problem with a USB device, unplug it from the computer and plug it back in.  Sometimes this will resolve the issue.
  3. Do it – If you have one IT task that is done all the time (reset passwords!), see if your IT company is willing to document the process and train someone onsite to do it without involving IT support.

If you are looking for enterprise level commercial or residential IT support and computer repair in Wichita, Derby and surrounding areas, give us a call at (316) 210-7112.  Our certified technicians can assist with anything from simple virus removal to complex design and implementation of multi-location networks.

Business, Computer Repair, IT Support, Tips, Virus Removal

Wichita Computer Repair – Looking for 5 Local Businesses for SEO Project

Posted on August 14, 2013 by Kevin Peterson Comments Off on Wichita Computer Repair – Looking for 5 Local Businesses for SEO Project

For information about our Derby Computer Repair and Virus Repair Services, visit the homepage at Proper Technology Solutions.

What is SEO?

SEO stands for Search Engine Optimization.  In short, optimizing your website for best exposure in online searches.  For small business owners, that means more traffic and more sales.

We are an IT consulting and computer repair firm based in Wichita, KS and our goal is to help local small businesses succeed through effective and affordable IT solutions.  Part of that process is through using technology to increase exposure.

Pilot SEO Project for Wichita and Derby Area Businesses

We’ve had a lot of success over the years optimizing websites for search engines.  Though our first project was our own (www.properwichita.com ranks #1 for ‘IT Support Wichita’), we also had resounding success with our initial client project for The Travel Junkie, LLC, increasing his results for the search term ‘Travel Agent Wichita’ from #53 in Google to #1 in less than three months.  The owner that bookings received as a direct result of Internet searches are through the roof.

Our SEO expert has been performing SEO personally for over 15 years and is just now starting to make plans to sell the service here in Wichita and surrounding areas.  No tricks, no deception, just honest optimization that will allow websites to achieve natural rankings and stay there, with less movement as the engines change their rankings to avoid deceptive SEO companies.

Special Offer

With that in mind, here’s the offer.  We are looking for 5 businesses in the area that want to try the service and achieve the movement we’ve experienced for a special rate.  We’re thinking of it as a 90-day challenge.  Just commit to three months at the special price of $60/month and we will do everything possible to increase your rankings.  The rub is that there are no guarantees about what position you will achieve in this time period, just that you will see movement in the 3-5 search terms that we determine are the best for your business exposure.

Our expected start date for the challenge is September 1st, and there is limited space in this pilot project, so give us a call today at (316) 210-7112.

Requirements

First, you need to own your own website.  By that we mean you have to have access to the ‘back-end’ of the website, where we can make changes to the actual pages.  We also ask that you commit to following the instructions we give.  One of these is that we will likely ask you to start writing content for a blog if you don’t already have one!  Just 300-500 words a week can make a big difference.  We’ll just make sure that those words count.

If you’re looking for Enterprise-Level computer repair and maintenance in Wichita, Derby and surrounding areas in Kansas, give us a call.  We have history in IT going back practically to the dawn of personal computers and can support just about any need from simple software installation and maintenance to advanced network design and implementation.

We founded our firm on the concept that small businesses need to have professional support from a company that understands their budgetary concerns.  We’ll never try to sell you on more than you need to keep your business effective and efficient.

Business, Computer Repair, IT Support, Search Engine Optimization, SEO

Derby Wichita Computer Repair – Now Offering Flat Rate Services

Posted on July 31, 2013 by Kevin Peterson Comments Off on Derby Wichita Computer Repair – Now Offering Flat Rate Services

For information about our Derby Computer Repair and Virus Repair Services, visit the homepage at Proper Technology Solutions.

Full Service Network Maintenance and Repair

Due to customer demand, we are moving into full managed services options!

An MSP (Managed Services Provider) provides total network service and support at a monthly contract price.  For the accountant-types out there, this means that you can have a fixed monthly budget item for IT-related expenses based on the number of devices on your network.

Managed Services Offerings

Our managed services packages are perfect for small to medium businesses.  We want to be able to provide our Wichita and Derby KS customers with top of the line support at a price that doesn’t hurt the bottom line.  Here’s what is generally covered (though we customize packages to fit your needs):

Online Backup Service – Remote encrypted backup through a local provider (Meaning we can restore your entire backup the same day)

Spam Filtering – In most cases, blocks 50-75% of your incoming mail with few false-positives

Remote proactive maintenance and monitoring – We know when your server is down before you will in most cases and can predict and avoid downtime

Automatic malware/spyware scanning – Top of the line malware scanning done without user intervention

Phone/Onsite/Remote troubleshooting – Whichever works best for the situation.  Most issues can be resolved remotely, allowing you to get back to business faster

Remote access for users – Your users can work from home by accessing their own desktops remotely

Network Documentation – We document your network to provide more efficient service and give you the documentation in the event you move to another provider

If you own or manage a business in Wichita, Derby or surrounding areas and are interested in a quote, please call us at (316) 210-7112.  We’ll be happy to discuss your options and how we can help provide you with Professional Support and Personal Service – that’s PROPER!

Business, Cloud Computing, Computer Repair, Executive IT Support, IT Support, online backup, Spam Filtering, Spyware, Virus Removal

Computer Repair Wichita – Laptop Tune Up Day!

Posted on July 22, 2013 by Kevin Peterson Comments Off on Computer Repair Wichita – Laptop Tune Up Day!

For information about our Derby Computer Repair and Virus Repair Services, visit the homepage at Proper Technology Solutions.

 

Virus Repair and Optimization – Laptop Day!

 

Proper Technology Solutions will be hosting their first Laptop Day event August 1st from 8am to 8pm.  What does that mean?

Our Wichita and Derby computer repair team will be taking in laptops all day during the event and performing a host of services, all for one low cost ($40/$35 pre-registered on the Facebook Event Page).

The computer repair technicians will be running high-level scanners to detect and remove virus installations, malware, spyware and optimizing the laptops for performance.  While this usually takes an hour or more, we are offering the special rate as a volume special.  Most of the repair time is waiting time, so our repair technician can be setting up the next machine while waiting for yours!

Bring your laptop (and power cord) to our building at 4601 E Douglas Ave in Wichita any time between 8am and 8pm.  We’ll take your information and call you when the machine is done.  Laptops dropped off after 5pm might not be ready until the next morning!  It all depends on how much work needs to be done and what time they arrive.

If you want to spread the word, either invite your friends to the FB event page listed above, or display this flyer at your office!

http://www.properwichita.com/2013laptopday.pdf

We’re offering this great deal as a thanks to all of our customers who have made us successful over the years. Whether you live in Wichita, Derby, Goddard or Mulvane, stop on by.  We strive to live up to our name:  Professional Support, Personal service, that’s Proper!

 

 

 

Business, Computer Repair, IT Support, Spyware

Derby Computer Repair – SEO Case Study Part 2

Posted on July 15, 2013 by Kevin Peterson Comments Off on Derby Computer Repair – SEO Case Study Part 2

For information about our Derby Computer Repair and Virus Repair Services, visit the homepage at Proper Technology Solutions.

Derby KS – Search Engine Optimization Case Study Part 2

As we’ve discussed, we’ve decided to expand our business operations to Derby, KS and are trying to make some movement in the search engine terms, allowing customers to more easily find us.  I baselined our performance in my previous post, Computer Repair Wichita – Another SEO Case Study two weeks ago.  Before we get to the numbers, here’s a little recap of what we’ve been doing in the interim.

  1. Minor text changes in the website.  Phrases like ‘Wichita IT support’ became ‘Wichita and Derby IT support’.
  2. Header and meta tag changes
  3. Blog entries – We’ve been talking at length about the expansion in the blog.
  4. Joined the Derby Chamber of Commerce – This added a link back to our website.

In my opinion, the blogging is usually the most beneficial.  Let’s review the baseline from two weeks ago:

  • Derby Computer Repair – 35
  • Computer Repair Derby – 44
  • Derby IT Support – >300
  • IT Support Derby – 32

Keep in mind that first page results in Google (<10) are usually the only results that will drive traffic to a website.  As we started optimizing, we noticed that there was some bleed-over in the results from Derby in the UK, so we added another set of terms.  We started tracking them on the 8th, so we only have a week’s worth of records.

Here are the current results at the two-week point:

  • Derby Computer Repair – 7  (moved up 28 places)
  • Computer Repair Derby – 7  (moved up 37 places)
  • Derby IT Support – >300  (no movement)  *thoughts below
  • IT Support Derby – 35  (moved down 3 places) *thoughts below
  • Computer Repair Derby KS – 6 (moved from 9 in one week)
  • Derby KS Computer Repair – 8 (moved from 10 in one week)
  • Derby KS IT Support – 52 (moved from >300 in one week)
  • IT Support Derby KS – 31 (moved from >300 in one week)

* Two of our phrases showed no movement or backwards movement for the recorded period.  We’re hoping, as in most cases, that these are temporary fluctuations.  “IT” is a hard word to optimize, as it is normally ignored as a word.

As you can see, we’ve made some great gains in the engines!  Two of our original four terms have ranked in the top ten results and another half of the new terms (simply adding KS to the old phrases) are top ten as well.

If you’re looking for outstanding computer repair and support services in Derby, Wichita or any of the surrounding communities, give us a call at (316) 337-5628.  Our network consultants and computer technicians are trained and industry certified.  We can assist either at your home or business, or remotely through the Internet.

 

Business, Computer Repair, IT Support, Search Engine Optimization, SEO , , ,

Derby Computer Repair – Thanks to the Chamber

Posted on July 12, 2013 by Kevin Peterson Comments Off on Derby Computer Repair – Thanks to the Chamber

For information about our Derby Computer Repair and Virus Repair Services, visit the homepage at Proper Technology Solutions.

Derby Computer Repair Services

We’d like to thank the Derby Chamber of Commerce for their warm welcome this week.  The staff has been phenomenal in helping us gain value from our membership.

This morning, we’ll be attending our first event, the ribbon cutting for the new Olive Garden Restaurant.  Looking forward to the opportunity to mix and mingle with Derby small business owners and also thanks to Chris Mann from Roberts Overdoors for offering to introduce us around!

If you are a small business owner in Derby, give us a call at (316) 337-5628.  Our mission is to provide PROfessional support with PERsonal service to ensure small businesses are running efficiently without taking a big bite out of the bottom line.  We are hoping to be the most reliable option for Derby computer repair.

 

 

Business, Computer Repair, IT Support , ,

Computer Repair Wichita – TIP: What are Those Function Keys?

Posted on July 9, 2013 by Kevin Peterson Comments Off on Computer Repair Wichita – TIP: What are Those Function Keys?

For information about our Wichita Computer Repair and Virus Removal Services, visit the homepage at Proper Technology Solutions.

Mark your calendars: August 1st, 2013 8am-8pm.  Bring your old laptop in for virus removal and optimization service for only $40.00.  RSVP on our Facebook events page to save $5.00.  http://goo.gl/FGm65 .  Full Flyer here: http://www.properwichita.com/laptopday2013.pdf

 

Tip: Laptop Function Keys

Laptops are becoming a bigger and bigger presence for both our Wichita and Derby KS computer repair customers.  The ability to carry the heart and soul of a business with you is critical in certain roles, especially to small business owners.  In most cases, one of the last things we look at is the keyboard, apart from what it takes to actually jot out a document or an email.

Let’s look at a few of the function keys on a typical laptop.  We’re talking about the blue or other-colored icons on certain keys.  They are there to make your life easier!  Let’s take a look.

 

Here’s a snip of the top function keys on my own laptop, for reference:

.Wichita Computer Reapair - Laptop Keys

Wichita Computer Reapair - Laptop Keys

Here’s the Scoop.  Use the Fn key in combination with these (usually to the bottom left of the keyboard) to unleash their hidden potential!

F3 – Wireless:  Pulls up a menu allowing me to disable/enable my wireless and Bluetooth radios.  Very nice when I’m trying to save battery on the road and don’t need the Internet or accessories.

F4 – Zz:  One guess.  On my laptop, this puts the machine into hibernate mode.  Slightly edges out the three clicks I have to perform to use the normal menu system.

F5 – Display:  This puts my laptop into multiple display modes, such as presenting on a projector.  Holding the Function key down after selecting F5 gives me icons on the screen representing several different monitor scenarios.

F6 – Display: When I’m working with an external monitor, this turns off the laptop display screen.  Sometimes useful for presentations where you don’t want the display to be a distraction from the overhead.

F7 – Touchpad: This turns on and off the built in pointer or touchpad on my laptop.  Sometimes when I type on the laptop keyboard, I accidentally hit the touchpad, making my cursor jump to a new and frustrating place.  This helps quite a bit.

F8 – Sound: This toggles sound/mute.  A quick and easy way to silence that automatically running.

Most laptops, including mine, have more!  Experiment with them.  If it does something unexpected, hitting it again should bring you back to normal.

Proper Technology Solutions is a Wichita, KS based IT support firm providing computer repair in Derby KS, Wichita and surrounding communities.  We based our firm on the premise that small business and residential customers need someone to stand in the middle ground between uncertified in-home repair services and enterprise-level firms that charge more than small businesses can afford. Our technicians are certified by major industry vendors and have all worked at large enterprise IT firms in the region and beyond.  We try to bring the skill and expertise of larger firms into the reach of small business.

Our network consultants can work with any IT or computer repair issue you may have, from installing new software to designing and implementing a fully-connected multi-site network or just performing virus removal to get your older PC back into fighting form.

If you’re looking for in-home residential support, small business support, or even want to talk about fully outsourcing your IT needs to a local firm, give us a call at (316) 337-5628.

 

 

 

Applications, Business, Computer Repair, IT Support, Malware, Spyware, Tips , , , ,

Computer Repair Wichita – Another SEO Case Study

Posted on July 1, 2013 by Kevin Peterson Comments Off on Computer Repair Wichita – Another SEO Case Study

For information about our Wichita Computer Repair and Virus Removal Services, visit the homepage at Proper Technology Solutions.

 

Search Engine Optimization Case Study – Business Expansion

In our last blog entry, I mentioned that we recently joined the Derby, KS Chamber of Commerce in order to start expanding our services into our neighbor to the South.

Two steps need to be accomplished to spread the word.  One is some community involvement, which is where the Chamber comes in.  The other is letting people know that we are out there!

Since we have a limited advertising budget, we are going to try to spread the word the best way we know how; through Search Engine Optimization.

Currently, if you run a Google search for IT service and computer repair related keywords with ‘Wichita’ added, you’re likely to find us.  Ideally, we would like to see those same solid results with ‘Derby’ instead.

Looking through Google Analytics (which tracks visits to our website), I selected some of our highest-traffic ‘Wichita’ phrases to target as our new ‘Derby’ phrases.

  1. Derby Computer Repair
  2. Computer Repair Derby
  3. Derby IT Support
  4. IT Support

As of June 26th when I first started targeting these keywords, our website didn’t show up in the top 300 results on Google for any of these phrases.  You have to start somewhere, right?

It’s been a few days, and I’ve been busy.  Here’s a few of the steps I’ve taken to help us change these abysmal results:

  1. Minor edits to the content and keywords on our main website pages.  Mostly changing ‘Wichita’ to ‘Wichita and Derby’.
  2. Wrote a blog entry about expanding into Derby.
  3. Social media posting: LinkedIn, Facebook, Twitter

So, five days later, where are we?

  • Derby Computer Repair – 35
  • Computer Repair Derby – 44
  • Derby IT Support – >300
  • IT Support Derby – 32

Still a long ways to go, but movement has begun.  We will post updates in the next week or two to update the status.  By the way, we can help make your business move too!  Call us and ask about SEO services.

If you’re looking for small business or residential computer repair and IT service, please contact us at (316) 337-5628.

 

 

Business, Computer Repair, Executive IT Support, IT Support, Search Engine Optimization, SEO , ,

Computer Repair Wichita – Expanding into Derby, Kansas

Posted on June 28, 2013 by Kevin Peterson Comments Off on Computer Repair Wichita – Expanding into Derby, Kansas

For information about our Wichita Computer Repair and Virus Removal Services, visit the homepage at Proper Technology Solutions.

Derby, Kansas

Though we started our business in Wichita, we have strong roots in other surrounding communities, including Derby.  Since most of our computer repair and support team lives in Derby, we decided to start building a stronger presence in our neighbor to the South.

In that vein, we recently joined the Derby Chamber of Commerce and are planning to start expanding our services to assist with the technology and computer repair needs of residential and small business customers in Derby.

Our company was founded on the thought that small business and residential customers were being under-served in our community, so our goal is to provide the same professional IT support at costs that don’t hurt the bottom line.  If you run a small business in Derby, let us discuss how we can lower your IT support costs, make your business more efficient and provide you with prompt, effective service.   We can generally provide computer repair and maintenance for the same cost or less as the big box stores, without the hassle of boxing up your computer and waiting for it to be returned.  Whether you need virus removal, simple or advanced networking configurations, or just cleaning and optimizing of your systems, we’re here to help.

For professional support and personal service, give us a call at (316) 337-5628, Proper Technology Solutions.

 

 

IT Support

Computer Repair Wichita – Virus Removal – Optimization

Posted on June 26, 2013 by Kevin Peterson Comments Off on Computer Repair Wichita – Virus Removal – Optimization

For information about our Wichita Computer Repair Services, visit the homepage at Proper Technology Solutions.

Mark your calendars: August 1st, 2013 8am-8pm.  Bring your old laptop in for virus removal and optimization service for only $40.00.  RSVP on our Facebook events page to save $5.00.  http://goo.gl/FGm65 .  Full Flyer here: http://www.properwichita.com/laptopday2013.pdf

 

Virus Removal and Optimization

Some more for the ‘yes we can do that’ file:

Generally, in under an hour, we can remove virus and malware infections, tune up and optimize your desktop or laptop!  If your machine is less than five years old, we can generally boost the performance significantly by cleaning our any virus/malware/spyware infections and removing unwanted programs and toolbars.

Lots of people tend to replace a laptop or desktop when it gets terribly slow!  If you have one sitting in the closet, in the garage or elsewhere, drop us a line.  For a low cost, we can either clean it up or reformat and reinstall your operating system (as long as you have the license key!) and have it ready to go as a nice system for a child, friend or family member.

For commercial and residential computer service in Wichita, give us a call at Proper Technology Solutions, (316) 337-5628.  Let us help you with our PROfessional support and PERsonal service.  (That’s PROPER!)

 

 

IT Support