Wichita IT Support – Computer Repair Wichita

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

Computer Repair Wichita

Did you know we’re not just a business IT support company?  Not everyone knows, but we’re more than happy to do residential computer repair.  Our degreed and certified computer repair technicians and network engineers are perfect for your home computing needs, from removing virus and malware infections to setting up home networking and wireless solutions.

If your computer is running dreadfully slow and it is only two to three years old, we can probably help.  Our average home job usually lasts about an hour, even with multiple systems involved.

Give us a call today at Proper Technology Solutions, (316) 337-5628 to schedule an appointment or just have a no-obligation chat about your issues and how we can help to resolve them.

We have experience with PC, MAC, Android, iOS… just about any device you might have in your home or office.

Looking for business IT support?

Whether your needs involve a simple small office wireless network or sharing files between computers with or without a server, we have solutions for you as well.

Our combined experience spans complex Citrix implementations to multi-state VPN connectivity and everything in-between.  If you’re looking for affordable IT support for your business, look no further.  Our low rates combined with our no minimum policy helps you maintain your computer systems while still watching the bottom line.

Call today and ask about our services, including Proper Maintenance, 24/7 monitoring and maintenance for your critical systems.


IT Support

Wichita IT Support – Managed IT Support

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

Wichita IT Support Gets Easier

Have you ever thought it would be nice to have a tech visit every so often and clean/optimize your desktop or laptop?  How about every day?

We are starting to roll out a new product line, Proper Maintenance, for small businesses and even home users.  Let’s talk a little about what it does and how it benefits our customers.

Proper Maintenance

The center of Proper Maintenance is a small application installed on your PC.  We normally refer to this as ‘client’ software, as it connects to our maintenance server on the backend.  This client software allows us to be in constant contact with the operating system on your machine to recognize small issues that will become big issues if not addressed.  We don’t have access to your files or data, just diagnostic information coming from Windows.  Below are some of the features available:

  • Updates – Proper Maintenance keeps your system up to date with the latest patches for Windows and popular applications such as Adobe Reader and Flash.  If updates fail to process, we’ll be notified and in turn notify you that there is an issue.  You are free to resolve on your own or call us to resolve remotely or on site.
  • Anti-Spyware/Malware – The paid version of the popular Malwarebytes anti-malware application will be installed and scheduled to scan your machine at regular intervals, helping to keep you free from popups and malicious software.
  • Anti-Virus – We install and monitor the powerful Vipre Enterprise anti-virus solution, ensuring that your protection is always up to date and a technician is notified if there are any issues.
  • Temp File Cleanup – Proper Maintenance software proactively cleans temporary files daily, keeping your machine running in optimal condition.
  • Error Notification – You will be notified of any errors listed in your Windows Error Logs that need to be remedied.  In most cases of hard drive failure, there are warning signs in these logs that can help identify a potential crash, in time for you to replace or backup your data.

Proper Maintenance is available for your desktop or laptop for only $20/month with discounts available for multiple machines. Combined with one of our online backup solutions, you can avoid potential downtime issues and ensure that your business/personal data is safe and secure.

If you want more information on Proper Maintenance, give us a call at (316) 337-5628.  We can tailor a solution to fit all of your Wichita IT support needs.


Applications, Business, Cloud Computing, Computer Repair, IT Support, online backup

Wichita IT Support – Computer Repair 2012

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

The Year in Review

To say that 2012 was a great year for Proper Technology Solutions would be an understatement.  We have experienced phenomenal growth in both our residential and commercial businesses, added new and exciting (for a tech) services and expanded our tech base.

Though we are far from being a household name as a Wichita IT support company, we’ve expanded our client base through several marketing initiatives and referrals from some of our satisfied customers.  Our team of certified computer repair and network technicians monitor and troubleshoot computers not only here in Wichita, but as far away as Missouri, Maryland, Connecticut and California.

Our goal for 2013 is simple and the same as always:  Provide Professional IT support with Personal service.  That’s the Proper mission!

We deliver by providing the solutions our customers truly need, not what is simply trending or what garners the most commissions from vendors.  A customer recently asked us to set their business up with a server solution.  After discussing their needs, we provided a different solution at a fraction of the cost, one with which they are completely pleased.  The solution offered will also scale into their network as they grow.

If you are looking for network and computer support for your business or home, you can feel confident that we will provide outstanding service while keeping your IT budget in mind.  Feel free to call us at (316) 337-5628.  One of our technicians can discuss your needs or visit your business for a no-cost evaluation.



Business, Computer Repair, IT Support

Computer Repair Wichita – How Long Since the Last Update

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

Keep Up the Blogging

A quick look back at the blog shows me that I haven’t been practicing what I preach.  I tell my search engine optimization clients that they should blog once a week at the very least.  It’s been almost a month, but what a hectic month it has been!

We have been experiencing enormous growth in both our residential and commercial computer repair and support business.  Wichita IT support has never been better!   Now that I’ve scolded myself and tooted the Proper Tech horn a little bit, let’s get to the meat of today’s update.

Recommendations and Endorsements

If you are small-business supporter and want to do something to help out local businesses, the best thing you can do is pick up the virtual pen and dash out a recommendation online.  Google the business name.  I’m sure you’ll see at least one place to write a review for that business owner.  Here’s some ideas:

  • Angie’s List – If you have an account, this will do wonders!
  • Google Places – When you search and see a list of locations on a map, click through to find a review link.
  • Facebook – Visit the company’s page.  Don’t just ‘Like’ them, write a recommendation
  • Yelp – Another quick place to not only find a business, but to write that business a review.

There are dozens of places you can show your local businesses that you appreciate their work and share your opinion with the community.  One thing I did listen to my mother about…If you don’t have anything nice to say…but what does that mean here?

If you feel like writing anything other than a resounding recommendation, ask yourself if you’ve talked to that business about it.  Have you given them an opportunity to set things right?  By all means, if you can answer yes, give a negative review.  Otherwise, most small businesses work hard at customer service.  It’s our bread and butter.  If you’re unhappy, let them know and see what happens!

If you’re looking for IT support in Wichita and surrounding areas, either for your business or home, give us a call at Proper Technology Solutions.  We strive to live up to our motto – Professional Support – Personal Service.  We’ll work hard to make you want to jump online and sing our praises!


Business, IT Support, Search Engine Optimization, SEO

Computer Repair Wichita – Patience is a Virtue for SEO

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

IT Support Wichita – Right Where We Want to Be!

A Little Bit About SEO

At the end of January, 2011 we launched the Proper Technology Solutions website.  While designing the site, we kept optimization in mind.  Not only did we want to provide valuable information to our visitors, we wanted to provide valuable information to the search engines as well.

What does that mean?  The quick answer is that the search engines ‘read’ your site just like your visitors, but unlike normal visitors, they are more like scouts.  When the search engines visit, they are trying to provide their visitors with relevant results.  The purpose of visiting your site is to determine what your site is about.  Though this sounds obvious, we see far too many sites that make the reader infer what the site is about.  Problem is, search engine spiders are smart, but they don’t make inferences!

Look at this text:

I create bold looks for your rooms through different techniques I use to apply interior paint.  Specialized brush strokes and styles create unique finishes to highlight your living space.

As a person, you inferred that this person is a painter.  Search engines don’t do the best job at that simple task.  If people were searching for ‘specialized brush strokes’ or ‘interior paint’, they may find this person.  If they are searching for ‘interior painters in Wichita’, they probably won’t appear anywhere near the top.

Let’s reword:

As an interior painter in Wichita, I create bold looks for your rooms through different interior painting techniques.  Specialized brush strokes and styles create unique finishes to highlight your interior living spaces.

A lot more food for the spider, without sounding too goofy!

Leading by Example

I digressed a little bit there!  The purpose of this post is to toot our own horn a little bit about our Search Engine Optimization (SEO) services.  No gimmicks, no tricks…no guarantees.  Our goal is to simply teach our customers how to feed the spiders without ongoing commitments.

When we first launched the site, we picked the phrase we thought would bring us the most qualified traffic or the most customers that could really use our services.  We settled on ‘IT support Wichita’.  Within six months, we held the number 2 spot in Google (the only engine we really care about).  Don’t knock it, the number 2 spot brought us several big customers.  I can even honestly say that the ranking for that keyword was the bedrock of our surviving our first year in business!

Within the last month or so we broke that last barrier and are showing up as number one for that search phrase.  Go look, we’ll wait….

If you’re looking to bring your business to the top of the rankings, we can help.  We can’t guarantee you a number one spot, but we can help you move.  Our first goal is always front page, above the fold (visible without scrolling down!)  We can do regular maintenance, but our most common scenario is just teaching the customer how to speak ‘search engine’.  In most cases, once we give you the push, the snowball just keeps rolling!

Call us or drop us a line.  One of our computer repair or IT support specialists can assist you with your business or residential computer needs.


Business, Computer Repair, IT Support, Search Engine Optimization, SEO

Computer Repair Wichita – Preventive Services

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

New Service Offering

We are please to announce the addition of remote monitoring and maintenance for workstations and servers.  For a low monthly fee, we can install monitoring software that allows us to perform some checks and services on your systems…before problems arise.


  • Anti-Virus and Anti-Malware (Vipre Enterprise and Malwarebytes)
  • Patch/Windows Updates management
  • 3rd-party application management
  • 24/7 Uptime monitoring
  • Temp file optimization

By monitoring and recognizing trends, we can identify problems with your systems before they impact your business with data loss or downtime.  Computer repair can be performed remotely after-hours or onsite.

Server monitoring is $40/server per month and desktop monitoring is $10/workstation per month.

If you have questions, or need computer repair in Wichita and surrounding areas for home or office, give us a call at (316) 337-5628.  One of our professional computer repair techs or network engineers can be at your location quickly with rates starting at $70/hour with no minimum service charges.



Applications, Computer Repair, IT Support

Wichita Computer Repair – Thanks for Your Support – Special Offer

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.


Thank You!

I’d like to thank all of our customers for their support of our business over the last year and a half.  Without your business and referrals, we wouldn’t have become what we are today!

We are currently supporting over forty small businesses in the Wichita area, providing computer repair, IT support and training. We are supporting clients in diverse fields including; health care, manufacturing, heavy equipment sales, accounting, insurance, hospitality, construction, security and more.

Special Offer

If you are a current customer, you are invited to take advantage of our new referral program.  It’s pretty simple.  Tell your friends or business associates about our services and have them let us know you sent them.  Once we start working for them, we’ll credit you with 10% of the service revenue received from that customer for the first six months.  You can take the credit either as a credit on your bill, or as a commission check!

If you want more details, give Kevin a call at (316) 337-5628.

Computer Repair, IT Support

Computer Repair Wichita – Video Tips!

For information about our computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

Want to Learn Something New About Your Computer?

For a while now, we’ve been posting daily tips and tricks on our Wichita IT Support Facebook page.  Well, we’re trying to change that up a little.  Instead of giving step by step instructions on how to maintain, repair or use your computer, we are going multimedia.  The daily tips will start converting to YouTube videos on our new channel, Wichita Computer Repair.

Feel free to drop us a line via email or Facebook to let us know what you think!  Your comments can help us build a library of great tips for users of all levels.

Here’s the first:

Removing the Windows Recycle Bin Prompt


If you’re looking for outstanding business IT support or residential in-home service, give us a call at (316) 337-5628.  Our network technicians and Wichita-based computer repair techs can have you up and running in no time with great low rates and no minimum service charges.


Business, Computer Repair, IT Support, Tips , , , ,

Computer Repair Wichita – Daily Tips and Updates!

For information about our  computer repair and support in Wichita KS, visit the homepage at Proper Technology Solutions.

Computer Repair and Support Tips

While we use the blog for longer articles, we’ve started using Facebook quite a bit more to keep in touch with our users on a daily basis.

If you’re looking for a quick daily hit/tip or computer repair nugget of wisdom, drop by our Facebook page, Wichita IT Support.  From simple keyboard shortcuts to more advanced tips, we’ll try to provide a daily update, without constantly filling your feed or mailbox.

Stop by now, we’ll wait….

If you’re looking for high quality business or residential IT support or computer repair, please contact us at (316) 337-5628, day or night.  We try to answer calls after hours or around the clock.

Computer Repair, IT Support, Tips , , , ,

Computer Repair Wichita – Redundancy…It’s for ‘Out of the Ordinary’

For more information about computer repair and support in Wichita KS, visit our homepage at Proper Technology Solutions.

What is Redundancy?

We all know the meaning of the word.  What does it mean in regards to IT services?  Good question.  An even better question would be ‘when do we need it?’

Let’s answer the first question right off the bat.  Redundancy in IT is just what you might think it is.  Having something that is the same as something else.  I have to keep my laptop with me at all times.  It has really important information that I need to access all the time and I would be lost without it.  I could buy a ‘redundant’ matching laptop and sync the two every night.  That way if someone stole my laptop, I could just run home and grab the spare.

This is where the second question comes in.  Is that really practical?  I have a solid backup of the files on my laptop, so I could easily recover, it might just take a few hours.

Where redundancy really comes in handy is when a few hours is too long or for ‘out of the ordinary’ events.

Case Study:

One of our customers, a medical office with about 30 computers recently planned to migrate from their existing server-based electronic medical records (EMR) software to a system hosted entirely in the cloud.  We discussed their Internet service and found that it had been very reliable over the past few years.  It would have to be, because their ability to check patient records, charts and billing would only be available if the Internet was live.

I asked the office manager what the longest ‘tolerable’ outage would be and found that a couple of hours would be the limit.  We discussed the ‘out of the ordinary’ next.  Normally, an Internet outage might last less than an hour.  Unfortunately, the world isn’t always ‘normal’.  Construction crews might damage a fiber line, a severe storm might wreak havoc, or a misconfiguration somewhere down the line could cause a major, lengthy outage.

We decided to pick up a ‘redundant’ Internet provider.  In their case, Cox Business.  Unlike the laptop scenario, we can limit the waste in idle equipment.  With the right router in place, the customer will be running both Cox and their existing ISP in a load-balanced system, utilizing both networks, but able to still function without one or the other.

…But make sure provider ‘A’ isn’t leasing their lines to provider ‘B’ (but that’s another article)

If you are looking for expert computer repair and network support in Wichita and surrounding communities, please give us a call at (316) 337-5628.  We can discuss your needs and even schedule an onsite evaluation of your network to see where we can make you more efficient and secure, all while keeping your costs in mind.



Business, Cloud Computing, IT Support, online backup