Wichita IT Support Companies – Building the Trust

For more information about computer and network support in Wichita KS, visit our homepage at Proper Technology Solutions.

Building a Wichita IT Support Company

We’ve been in business for a little more than nine months now and have learned a lot along the way about providing the best IT support possible for Wichita businesses.  One of the main reasons we’ve been successful (and learned our lessons) is that we try very hard to listen to our customers.

Technology support is the key to most small businesses.  In this point in history, computers and technology play a vital role in most every business, and each business needs to have an IT consultant that understands their needs, both in technology and in budget.  Here are somoe of the key needs our customers have outlined for us that we use to tailor their support and the way we run our IT services business in Wichita.

  • Timely Support – We don’t put much stake in setting priorities.  When a problem arises, it’s a priority for any business, and we make it our own.  By keeping flexible, we can treat every issue as a high priority, and address them quickly and efficiently.
  • No Minimum Charges – We’ve never charged a minimum service charge.  If we’re on site for fifteen minutes, the customer will be billed for fifteen minutes.  While other IT support companies charge as much as two hour minimums, others are slowly starting to follow our lead.
  • Affordable Rates – Don’t let the affordable rates fool you.  We’re still the same IT consultants that worked at other firms charging premium rates ($100-$140/hour).  By eliminating overhead we’ve kept our rates low ($70/hour) so small businesses can afford to have Enterprise-level IT support at a more budget-friendly rate.
  • Leveraging Open Source – Open source software has come a long way in the past ten years.  We can leverage this technology to our consulting customers to help them reduce costs while still keeping the functionality and efficiency of for-profit software packages.
  • Certified Technicians – Every IT consultant at Proper Technology Solutions holds various industry certifications to ensure their skills are current.

If you’re looking for IT support in Wichita, call Proper Technology Solutions any time at (316) 337-5628.  We’re building an IT support company Wichita can trust to take care of their needs, day or night.


Business, IT Support

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