{"id":99,"date":"2011-03-23T08:39:44","date_gmt":"2011-03-23T14:39:44","guid":{"rendered":"http:\/\/www.properwichita.com\/consulting\/?p=99"},"modified":"2011-03-30T07:35:26","modified_gmt":"2011-03-30T13:35:26","slug":"wichita-it-support-some-early-success-stories","status":"publish","type":"post","link":"http:\/\/www.properwichita.com\/consulting\/2011\/03\/23\/wichita-it-support-some-early-success-stories\/","title":{"rendered":"Wichita IT Support &#8211; Some Early Success Stories"},"content":{"rendered":"<p>We&#8217;ve been in business for just around two months now and have chalked up some success stories for our IT support customers.\u00a0 As a network consultant, I like to have the opportunity to help customers see the value in their IT investment, while still being able to see it as just that; an investment.<\/p>\n<p>Over the past two months, our Wichita customers have received the following benefits:<\/p>\n<ul>\n<li><strong>Significantly reduced support costs:<\/strong> Not only have our customers saved upwards of 50% on their hourly IT support rates, they have\u00a0received the benefit of\u00a0our <strong><em>no minimums <\/em><\/strong>policy.\u00a0 An example service call that would have cost the customer\u00a0a two hour minimum fee of over $200 was billed at just $35.\u00a0 We hope this encourages our customers to call whenever there is an issue.\u00a0 Saving up work for a technician to save on minimum services charges not only keeps the system down longer, it can usually aggravate the problem.<\/li>\n<li><strong>Elimination of annual support costs: <\/strong>One of our customers was faced with the annual renewal cost on a software package they used in their business.\u00a0 We went onsite and replaced the package with an equivalent free product without sacrificing any quality or efficiency.\u00a0 For a minimum time investment, they will save hundreds of dollars over the next year.<\/li>\n<li><strong>Rapid response times:<\/strong> I&#8217;ve had potential customers say they are looking for that &#8216;go-to&#8217; guy for IT support and consulting.\u00a0 We strive to be that company every day.\u00a0 By being able to respond the same day to IT support cases, we&#8217;re able to get systems up and running faster.\u00a0 An example customer needed a replacement computer and wanted to stick with Dell.\u00a0 By working closely with Dell on the customer&#8217;s needs, we were able to order a computer on Friday, and have it setup by Monday.<\/li>\n<li><strong>Professional Technicians: <\/strong>Our technical support staff is highly certified and educated and are a presence you won&#8217;t worry about in your place of business, especially if they need to be in the customer eye.\u00a0 Most have worked for other IT networking firms, being billed out at higher rates.\u00a0 We take care of our staff, in order to retain outstanding talent.<\/li>\n<\/ul>\n<p>If you need IT support for your business and are tired of paying high support costs with minimum service times, give us a call at our Wichita IT support office (316) 337-5628 or our after-hours support line at (316) 210-7112.\u00a0 Wichita Technology Support with a personal touch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve been in business for just around two months now and have chalked up some success stories for our IT support customers.\u00a0 As a network consultant, I like to have the opportunity to help customers see the value in their &hellip; <a href=\"http:\/\/www.properwichita.com\/consulting\/2011\/03\/23\/wichita-it-support-some-early-success-stories\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,5],"tags":[16,17,15],"_links":{"self":[{"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/posts\/99"}],"collection":[{"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":2,"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/posts\/99\/revisions"}],"predecessor-version":[{"id":125,"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/posts\/99\/revisions\/125"}],"wp:attachment":[{"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/media?parent=99"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/categories?post=99"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.properwichita.com\/consulting\/wp-json\/wp\/v2\/tags?post=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}